Socotra Has Commercial Insurance Covered

Socotra delivers the most powerful and flexible core technology for commercial insurers. With Socotra, insurers can launch and scale products with unprecedented speed and ease, quote and underwrite at enterprise scale, and simplify servicing for the most complex accounts.

Launch and Scale Products with Unprecedented Speed and Ease

Socotra Policy delivers the industry’s most versatile data model, supporting any insurance product, geography, and distribution channel. Insurers have the flexibility to configure rating tables, underwriting processes, and coverage structures without custom coding or vendor support—eliminating lengthy release cycles.

After launch, product changes are fast and automatically sync across downstream systems with full auditability.
As insurers scale their business, they can leverage Socotra’s product inheritance model to efficiently deploy hundreds of product variations. This approach minimizes redundant work by allowing insurers to choose which elements of base products remain consistent and which adapt for new geographies, channels, coverage expansions, specialized endorsements, or other needs.

 

Commercial Insurance Products Successfully Deployed on Socotra

  • Business Owners Policy
  • Commercial Auto / Fleet
  • Commercial Package
  • Commercial Property
  • Cyber Insurance
  • Developers SFR
  • D&O, Fiduciary & EPL
  • Errors & Omissions (E&O)
  • Excess & Surplus (E&S)
  • Fidelity & Surety
  • General Liability
  • Inland & Ocean Marine
  • Mgmt Indemnity Package
  • Vehicle Interruption
  • Workers’ Compensation
  • And many more

TECHNOLOGY HIGHLIGHT

Usage-Based Insurance

Commercial fleets and equipment often require dynamic rating based on real-time usage data. With Socotra, insurers can easily integrate telematics and other third-party data sources, automatically recalculating and billing customers for usage surcharges or credits. Insurers can also test multiple rating schemes without IT overhead, accelerating innovation for usage-based insurance products.

Quote and Underwrite at Enterprise Scale

Socotra delivers modern capabilities that help insurers efficiently review submissions, apply underwriting guidelines, and issue policies.

Powerful and Flexible Issuance Model

The process of issuing, renewing, and changing policies varies significantly among commercial insurers. Socotra provides a flexible six-step issuance model that adapts to an insurer’s specific business processes. At each stage, insurers can:

  • Skip or automate stages according to business logic
  • Pre-fill data from third-party sources
  • Validate data completeness or other criteria
  • Assign, unassign, and reassign activities to users
  • Require input or signoff from permissioned users
  • Flag for follow-up or add notes
  • Generate rules-based documents
  • Preview outcomes of future stages before transitioning

Intuitive and Collaborative User Interfaces

Socotra delivers both productized and custom interfaces that cater to the specific needs of the insurer.

Underwriters can effectively manage tasks, submissions, and policies.

  • Work Management – Keep teams focused with dashboards and task management
  • Manager View – Oversee assignments and workloads across the entire underwriting organization
  • Account 360 – Get holistic views of account history to inform better underwriting decisions
  • CSV Upload – Quickly upload, rate, and manage large schedules, eliminating manual effort
  • ACORD Form Upload – Eliminate manual re-keying of application details

 

Create a differentiated portal for agents to easily sell and service policies, using Socotra’s reference implementation as a starting point. The reference implementation is built on Socotra’s UI SDK, which accelerates development timelines by providing commonly used components like forms out of the box.

With Socotra Producer Portal, insurers can configure user flows based on the needs of their agencies and products. Producers can upload ACORD forms and large schedules of items. Socotra’s open APIs enable automated bordereaux, data sharing, and integrations with CRMs and aggregator platforms.

Industry-Leading Support for Scheduled Items at Scale

Socotra makes it simple for insurers to manage massive, complex schedules with speed, accuracy, and flexibility.

Quoting

Quickly upload and rate up to 100,000 scheduled items in a single transaction, regardless of the data format or source (e.g., spreadsheets, manual inputs, aggregate data sources). Get accurate and instant quotes even for the largest policies.

Renewals

Process renewals for large commercial portfolios efficiently with automated workflows based on specific underwriting guidelines. Edit multiple scheduled items in a single renewal transaction.

Multi-region policies

Manage policies with scheduled items in multiple regions, each with unique coverage mandates and taxes. Automatically apply region-specific coverages, taxes, and compliance rules to each policy.

Endorsements

Easily update schedules for policy changes, such as adding or removing insureds, scheduled items, and coverage. All updates can be made mid-term.

Proven Speed at Scale—Even for Massive Schedules

Socotra recently released performance metrics for complex commercial insurance workloads:

Policies with 35 vehicles – quote to issue in 0.6 seconds
Policies with 2,750 vehicles – quote to issue in 1.5 seconds
Extreme stress test – 500,000-vehicle schedule uploaded in <2 minutes

Performance at this scale is proof that Socotra’s engineering quality extends across every dimension of the system. By testing far beyond real-world requirements, Socotra empowers insurers to move forward with confidence, knowing they won’t outgrow the platform.

Read the White Paper

Simplify Servicing for the Most Complex Commercial Accounts

Socotra delivers robust capabilities to help insurers and producers service policies more efficiently.

Manage Policies by Commercial Accounts

Commercial insurers often provide multiple policies to a single business across multiple regions and sub-entities. Socotra’s account-centric hierarchy enables insurers to:

Manage multiple lines or policies under single corporate accounts
Handle complex account structures across multiple lines of business and branches
Consolidate charges from multiple policies into single invoices
Easily add new lines or expansions to existing accounts without disrupting existing operations

Easily Handle Complex Policy Changes

Commercial policies change frequently, creating massive headaches for insurance operations. Socotra efficiently handles mid-term and out-of-sequence endorsements and cancellations:

Premiums are automatically recalculated and billing schedules updated—with all changes flowing directly to downstream systems
Insurers can easily generate compliance-ready audit trails and notices
Approval rules can be configured to limit who can reinstate a policy, which helps ensure proper governance for high-risk portfolios

Support Complex Billing Use Cases

Socotra Billing handles the full spectrum of commercial billing scenarios, including premium splits, third-party administrators, premium finance agreements, and consolidated statements across multiple policies.

Preview, reverse, report on, and audit every transaction
Manage complex payment structures while enabling monthly reporting and consolidated bills
Easily add, remove, and reconcile scheduled items
Consolidate policies, premiums, and commissions across multiple policies into a single statement
Efficiently manage underpayment and overpayment scenarios
Support automatic payments with PCI-compliant payment failure management

Deliver Superior Reporting and Analytics

Commercial insurers need real-time visibility into premiums, exposure changes, and underwriting metrics for strategic decision-making.

Socotra provides industry-leading data fluency with real-time data across policy and billing modules. Business users can access pre-built dashboards with common insurance KPIs through Socotra Reporting Workbench. Data engineers and scientists can run custom queries in Socotra Data Lake and move data to data warehouses and external BI tools via Socotra’s open APIs.