Claims
Socotra manages claims from FNOL to settlement. Your agents and adjusters can work collaboratively, choosing to either work concurrently or handoff claims seamlessly within our system.
Streamline operations
When integrated with smart business rules, you can drastically reduce the time it takes to reach decisions on submitted claims. Some claims payments may be entirely automated.
Reduce system costs
Because each user has specific functions that they can perform, from setting reserves to issuing payments and tracking losses, you can have all of your operations team on one platform working collaboratively.
Integrate easily with TPAs
With our APIs and automated reporting, any changes in your claims data are shared on one platform, simplifying integrations with third-party administrators.
In designing our enterprise business platform, Socotra gave us a good example of what success looks like through its configurability and extensibility. It showed us what frictionless software looks like and challenged us to incorporate, in our own designs, pluggability concepts and encapsulation. When exploring and evaluating other vendor solutions in the insurance value chain, we apply the Socotra standard to them.
Jerry Sayre, Chief Software Engineering Officer at Mutual of Omaha
Socotra had a better sense than most vendors about the levers of our business. They’ve added value well beyond their contracted role of technology vendor.
Marcus Oberholzer, Head of Growth, Strategy & Finance, Nationwide Spire
Symetra wanted the ability to rapidly develop and deploy new products in an agile fashion as consumers shift their purchasing habits to digital channels. Socotra’s platform allows us to adapt our processes and deliver the best experience to our customers.
Mindi Work, SVP and Chief of Strategy, Symetra
Socotra handed us the essential underlying insurance functionality as a readily developed product on a silver platter.